Delete your account & data
Last updated October 14, 2026
Delete it in the app (fastest)
- Log in and open Profile.
- Scroll to Delete my account and tap it.
- Read what will be removed, type DELETE to confirm (and your password if you have one), and tap Delete my account.
It happens right away, and you're signed out on every device. It can't be undone; you can always sign up again later.
Can't log in? Signed up with Facebook, Google, Apple or X?
Email support@getmorehauling.com with the subject “Delete my account”, from the email on your account (or tell us the mobile number you signed up with). We'll confirm it's you and delete the account within 30 days, usually much sooner.
If you used Facebook to sign in, you can also remove Get More Hauling in Facebook under Settings & privacy → Settings → Apps and websites. That stops Facebook sign-in. To delete the data we hold, use the steps above.
Before you delete
- Contractors: cancel or complete any open jobs first (the usual cancel rules apply).
- Haulers: complete or withdraw from booked jobs first, and wait until pay that's in progress has been paid. Deleting an account isn't a way out of a booked job.
What we delete
Your name, email or phone, company, password, profile (experience, skills, area, availability, bio), truck size checklist answers, the photos and notes you added to jobs, comments in ratings, notifications, linked Google/Apple/Facebook/X sign-ins, open sessions, and the IP address and device info in your Terms log. Job addresses and notes on jobs you posted are cleared.
What we keep, and why
- Payment and payout records (amounts, dates, status): required for tax and accounting, usually up to 7 years. They're kept with your name removed.
- Terms acceptance records (which version, when), without your IP address or device info, and admin audit logs: to show what was agreed and what admins did.
- Job records other people rely on (job date, hours, star ratings), shown as “Deleted user”.
- No-show bans: if the account was banned for a no-show, a one-way scrambled fingerprint of its email, phone and sign-in IDs, so the ban still applies to a new account. It can't be turned back into your contact info.
Copies in backups age out within about 30 days. See the Privacy Policy for more.
Questions
Email support@getmorehauling.com.